FAQ - Frequently Asked Questions

Shipping costs are £6.50 throughout the United Kingdom.

Shipping is free for orders of at least £59.00.

Yes, for orders over £40, cash on delivery is available with an additional £4.00 added to the fixed shipping cost.

If you have any doubts or questions about this, please do not hesitate to contact us.

Yes, you can request an invoice. Once you have placed your order, please write to us with all the necessary billing information.

Barring unforeseen circumstances, goods are delivered within 1-2 working days (excluding Saturdays and Sundays) from order confirmation.

Delivery times for the islands and Calabria are 2-3 working days.

When your order is being processed, the system will automatically send you an email with the tracking number so you can track your shipment. If you do not receive it, please write to us with your order number and we will resend it.

Of course, please read the conditions for doing so in our section first.

You can then contact us directly here, indicating 'returns or exchanges' in the drop-down menu in the title.
We will handle the exchange or return of the goods directly and quickly.